Delivery and Returns

Delivery

We will always try to dispatch your goods on the day you place the order but in any case you should receive your goods in 2-3 working days. Please contact the gallery if you require a more urgent delivery and we will do our best to help you.  If there is any delay we will get in touch with you by telephone or email to let you know.

We deliver online orders to anywhere in the UK and to most countries worldwide. Larger items will be sent via a reputable courier company. Delivery costs will be advised before payment when you checkout. Costs for larger items and for deliveries to overseas destinations will be advised by email or phone call.

Please let us know if there is a more suitable day for delivery by contacting info@twenty-twenty.co.uk or telephoning 01584 875363.

If circumstances beyond our control delay the arrival of your order we will keep you informed by telephone or email.

Returns

You can cancel your order within 14 days of receiving the goods and receive a full refund. Please email us at sales@twenty-twenty.co.uk or telephone us on 01584 875363 to arrange a return, refund or exchange.

If for any reason you are not happy with the goods you have ordered from us just return them to us within 28 days and we will either send you a refund or replace them. Where you are returning goods that were delivered to you undamaged we ask you to take all reasonable steps to ensure they arrive back at our premises in the same perfect condition with all the original packaging where appropriate. The cost of returning goods is at your expense.

The above is in addition to your statutory rights.

The address for returned goods is: Twenty Twenty, 4, Quality Square, Ludlow, Shropshire, SY8 1AR

Packaging

We will always try to recycle packaging materials to minimise waste so your consignment may look a little unconventional.